Recent Water Damage Posts

Three Categories of Water

2/28/2019 (Permalink)

When dealing with water damage in your home or place of business, there are different types, or classifications of water that we can use.  Using this classification system, we can determine what health risks are associated with the water, and properly prepare bringing with us all necessary safety equipment and uniforms.  In this blog article we are going to focus on three types: Clean, Gray, and Black water. 

Clean Water: This is water that does not contain contaminants. It includes broken water lines, malfunctioning appliances, toilets holding tanks, snow melt and rainwater. Overtime however, clean water can progress and become gray water within 48 hours, if left untreated.

Gray Water: Gray water does contain slight chemical or biological contaminants, and may pose a health risk. Gray water can discharge from dishwashers, washing machines, sinks, showers, aquariums and waterbeds, or come from a clean water source that leaked through a ceiling. It can also be clean water that was left untreated (and became gray water). Gray water can also progress to the next stage (Black Water) if left untreated within 48 hours.

Black Water: This water is a health risk as it is highly contaminated. Black water is presumed to contain multiple potentially harmful contaminants including fungi, bacteria, chemicals, viruses, and more. Black Water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be treated by a trained and certified professional.

For any type of water damage, it is always best to treat it quickly so as to avoid further contamination and risk mold growth. There can be many dangers associated with attempting to clean water damage on your own.  If ever you spot any type of water in your home or business, call SERVPRO of Eastern Main Line/Bala Cynwyd.  We are faster to any size disaster and will have our highly trained team over to your house or place of business within the hour!  Remember, its best to not wade into any unknown water source without the proper protection.  Give us a call 24/7 at 610-667-9080

SERVPRO of Eastern Main Line/Bala Cynwyd is an IICRC certified firm.

Tips to Reduce Chance of Water Damage

1/4/2019 (Permalink)

A water damage can be devastatingly stressful to a homeowner. You can feel helpless and overwhelmed. Although calling a professional is the first step we always recommend, there are some things you can do to help reduce the damage while you wait for professionals to arrive.

DO:

  • Shut off the water source if possible
  • Turn off circuit breakers for wet areas of the home or building
  • Remove as much excess water as possible by mopping or blotting with towels
  • Remove lamps and other tabletop items and wipe wood furniture with a towel
  • Remove and prop up wet upholstery cushions for even drying
  • Place foil or wood blocks between furniture legs and wet flooring
  • Remove any paintings, electronics or anything else that is sensitive to moisture and put in a dry area of the house

Taking the above steps can really help decrease the amount of damage to your home after a water leak. There are also a few practices that you should avoid after a water damage, because they can cause more damage or harm to yourself or your family.

DON’T:

  • Enter rooms with standing water where electric shock hazard may exist, such as when electric outlets, switches or circuit breakers are exposed to water 
  • Leave books, newspapers or other colored items on wet carpet or furniture
  • Leave wet oriental rugs or other colored rugs on carpeting
  • Use household vacuum cleaner to remove water because risk of electric shock
  • Use TV’s or other electrical appliances while standing on wet floor
  • Turn on ceiling fan in rooms where the ceiling is wet
  • Enter a room where ceiling is wet and sagging
  • Spread contaminated water by walking unnecessarily throughout the house
  • Use personal fans if the water in the home is contaminated

The most important “do” is to call a professional, trained water mitigation specialist such as SERVPRO of Eastern Main Line/Bala Cynwyd at (610) 667-9080.

Water Damaged Equipment and Inventory

1/4/2019 (Permalink)

Some Eastern Main Line/ Bala Cynwyd businesses survive water damage with only minor issues. Other damages risk the ruining of specialized machinery and extensive stores of raw materials and finished products. Finding a restoration company that is willing to learn about the challenges your industry faces from water damage is the key to recovery.

Your family business boasts several generations of satisfied customers, and you now need help to keep water damage from destroying this history and disappointing clients. A water main burst and gallons of water threaten to ruin your machines and your extensive inventory. Our fast-acting team of water damage experts commits to walking you through every step of the process from waterlogged to dry and restored for both the structure and contents of your shop.

SERVPRO crews arrive to assess the situation and plan for the recovery as soon as possible. We outfit our vehicles with truck-mounted pumps and water extractors, allowing our technicians to begin water removal immediately, even if the power is off. Your equipment poses a risk of electric shock until the area dries, so our ability to evacuate the water without using your power sources is crucial.

Advanced training in material management supports the ability of our crews to pack out your inventory quickly and with an accurate listing that identifies what we moved. We store supplies, and your paperwork either in a dry area of your building or offsite if water damage is pervasive. Throughout the process, we maintain an evidence chain so you can reconstruct customer orders and provide documentation for your insurance company. Our training in drying technologies helps us advise which materials respond to drying and what items may need to be discarded.

Electronic and other equipment needs expert evaluation before it can be cleared for future operation. SERVPRO works with professionals who are trained to determine whether and how water damaged equipment specific to your industry can be dried successfully. We then take all steps necessary to reach that result.

While decisions are reached on your inventory and equipment, other members of the SERVPRO team work to dry out the structure of your business. Air movers and dehumidifiers achieve the drying goals after the standing water is removed, with constant moisture monitoring guiding the duration.

The technicians from SERVPRO of Eastern Main Line/ Bala Cynwyd work persistently to restore your business after unexpected water damage. Call us at (610) 667-9080 to get our team in place and on task.

Broken Pipe Season

1/4/2019 (Permalink)

It comes as no surprise that when the temperatures drop, your home or business can experience problems that come with the cold.  In this blog we want to outline 6 tips you can do to help lower your chances of coming home to a disaster!

Tip 1: Keep the Heat On!

This can be a make or break to coming home to a burst frozen pipe.  Many people look to escape the winter months and go on vacations to a warmer destination.  Be sure to keep your heat on when you're away!  It doesn't need to be as high as it usually is, as you don't want to waste a lot of electricity when you're not at your home, so around 50º-55º F should keep those pipes warm enough.

Tip 2: Allow Faucet('s) to Drip.

If you're worried a pipe might freeze, allow your faucets to slightly drip.  Allowing the faucet to be open like this will relieve pressure in the system. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. Allowing the faucet to be open will prevent this pressure from building up and thus, keep the pipe from bursting.

Tip 3: Keep Inside Doors and Cabinets Open

Pipes are often located in cabinets, like under your sink. When the temperatures drop, it is a good idea to keep these cabinet doors open so that the heat from the rest of the house can keep the pipes warm as well. You should also keep all interior doors open so that the heat can flow throughout the home.

Tip 4: Seal Cracks and Holes

You should caulk any holes or cracks that exist near pipes. This should be done on both interior and exterior walls. Doing so can help keep the cold air out and the warm air in.  If you don't consider yourself a caulking extraordinaire, give SERVPRO of Eastern Main Line/Bala Cynwyd a call as we also have a construction side of the business and will happily walk you through the process :)  

Tip 5: Apply Heating Tape

For pipes that are easily accessible, the electrical heating tape may be an option to keep them from freezing. This tape can be applied directly to the pipe.  There are two types of heating tape. One type of heating tape turns on and off by itself when it senses heat is needed. The other type of heating tape needs to be plugged in when heat is needed and unplugged when not in use.  Much like a space heater, these products can be dangerous, so you must follow the product’s direction and safety procedures exactly.

Tip 6: Add Extra Insulation

Pipes that are located in areas that do not have proper insulation, such as basements or attics, may need extra insulation to keep from freezing. Pipes in basements or attics are not the only ones that may not be properly insulated from the cold. If you have had a problem with pipes freezing anywhere in your home, extra insulation could be the cure.

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

There is no full proof way to prevent all pipes from getting damaged during these cold winter months, but anything you can do in advance to help prevent a disaster will always be a good bet.  If you do experience any disasters this winter give us a call at (610) 667-9080, we're available 24/7!

Eastern Main Line/Bala Cynwyd 24-Hour Emergency Water Damage Service

12/31/2018 (Permalink)

SERVPRO of Eastern Main Line/Bala Cynwyd is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-667-9080

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eastern Main Line/Bala Cynwyd has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Emergency Tips

12/10/2018 (Permalink)

When an emergency happens people tend to panic and sometimes do not have the proper tools to calmly deal with the situation. When water affects your house whether it be due to a heavy storm or a broken water heater it is always good to be informed on what to do next.

As in any emergency, safety should be you number one concern, and a water damage situation is no different!

  • “Is it safe to stay in the house?” This should always be the first question you ask yourself. If the water damage has any potential to put you or your family at risk, then leave the house.
  • Electrical and “slip and fall” hazards are some of the most common concerns. Be sure to shut off an power source it is safe to do so safely.
  • Wet materials can be very heavy, so be careful when moving them.
  • Be sure to only do things to your house that are safe for you to do and leave the rest to the remediation crew.

Content by: SERVPRO Corporate