Recent Posts

Why SERVPRO?

3/16/2022 (Permalink)

At SERVPRO of Eastern Main Line/Bala Cynwyd, we care about our customers. We are an emergency restoration company so we know we need to get to our jobs fast. Minutes could turn minimal damage into very dangerous damages to structures. We are open 24/7 which gives the customer someone to call at any hour of the day for emergencies. This is a huge advantage because many other restoration companies are not open 24/7. We are a well-trusted franchise with a 4.6-star rating online and we strive to live up to this rating even at the smallest jobs. After we are finished a job we would love a rating on Google, Facebook or Yelp. This would be greatly appreciated! SERVPRO of Eastern Main Line/Bala Cynwyd is here to help. Give us a call at 610-667-9080 for more details. 

Top 4 Causes of House Fires

3/16/2022 (Permalink)

Fire. It’s one of the scariest dangers for any homeowner, and while the number of house fires in the United States has steadily declined in recent years, these incidents still contribute to thousands of deaths and billions of dollars of damage each year.

While a fire alarm system can alert your family to danger and help you stop the problem before it gets out of hand, understanding what causes a house fire and knowing how to prevent these incidents is essential for protecting your home.

But what are the dangers you should be watching out for and what are the most common causes of house fires? Knowing these answers can help you protect your family and also save you from an insurance headache in the future. Below are the four most common causes of house fires and tips on ways you can help prevent them.

  1. Electrical Fires

Electrical fires are one of the most common threats homeowners face. Whether the result of an overloaded electrical outlet or a malfunctioning appliance, electrical fires can start suddenly and cause a lot of damage. The best tips for avoiding an electrical fire are first, be smart with your home’s electricity use! It's best not to overload a circuit and leave your lights on overnight (especially halogen lights and other high-risk materials). Use power strips in areas where you might need to keep several appliances or devices plugged in continually like at a home office desk.

Another great tip for doubling the safety in your home is to conduct an annual inspection of the electrical system to help avoid house fires. Professional electricians can identify faulty wiring, damaged outlets, and other hazards and then provide the repairs to keep your system safe. In older homes, the wiring can often be on a single circuit, which can cause breakers to short often and heighten the risk of an electrical fire. A professional can check your property for this and fix it if needed.

  1. Cooking Fires

Cooking fires rank as the number one cause of house fires in the United States, with the majority of incidents occurring when food is left unattended after cooking. Most commonly this happens when frying food, or any time when large quantities of grease are involved. Most of us are aware of proper kitchen and cooking safety, but sometimes we can be forgetful.

Your best bet to avoid a cooking fire is simply to keep an eye on your food at all times. Just like when you’re driving, don’t take your eyes off the road—well, the stove in this case. If a fire does occur, your key to fire safety is to cut off the fire’s oxygen and fuel supplies. There are three things that cause a fire to continue one is the heat, the second is fuel, and the third thing is the oxidizing agent (most often oxygen). Get rid of one of these sides of the triangle and you can kill the fire. The best tip to stopping a kitchen fire, or another fire on your property is to suffocate it by removing the oxidizing agent. Grease fires in kitchens should be covered with a lid over the pan, never use water to get rid of a grease fire-throwing water on a grease fire will actually make it worse. An oven fire can be handled simply by closing the oven door and turning the oven off.

Be smart and train others who live in your home or on your property to know how to respond the second a flame gets started. Taking the time to train and teach your family members is one of the best ways to avoid an insurance claim and protect your property, home and family.

  1. Dryers

You may not think of your clothes dryer as a fire hazard, but this kind of equipment accounts for tens of thousands of house fires each year. The problem most frequently occurs when lint and dust are allowed to build up over time. This can cause the dryer vent to become clogged with highly flammable materials, which easily combust when exposed to high temperatures.

Your best tip for dryer safety is to clean the lint trap each time before you use the dryer and to inspect and clean the dryer vent area to remove lint buildup and other potential blockages. Regular cleaning can ultimately make all the difference in avoiding a house fire. If other people in your house do the laundry, make sure they know to clean out the lint trap each time also. This simple practice can cut down on one of the main causes of so many different house fires.

  1. Candles

Candles may seem like the perfect fit for a romantic evening or a blessing in a moment of a blackout, but the minute you leave a lit candle in an unoccupied room you’re asking for trouble. We have two tips: always blow out a candle if you’re going to leave a room, and never place a lit candle in a spot near combustible items or where it could be tipped over.

Conclusion

It’s easy to assume you’re already practicing each of these safety tips in your home, but it’s easy to get lackadaisical and before long you might find yourself filing an insurance claim; something you never want to have to do. Take the time to sit down with your family and walk them through the risks and each of these tips. Teach them the proper steps to prevent a house fire and also the proper way to put out a fire in the home (remember, water isn’t always the answer). As you watch out for these common house fire hazards and take the necessary preventative steps, you can have peace of mind as you keep your family and property safe.

How to Prepare for a Winter Storm - Part 1

3/7/2022 (Permalink)

Protecting your family

  • Talk with your family about what to do if a winter storm watch or warning is issued. Discussing winter storms ahead of time helps reduce fear, particularly for young children.
  • Have your vehicle winterized before the winter storm season to decrease your chance of being stranded in cold weather.
  • Have a mechanic check your battery, antifreeze, wipers and windshield washer fluid, ignition system, thermostat, lights, flashing hazard lights, exhaust system, heater, brakes, defroster, and oil.
  • Install good winter tires with adequate tread. All-weather radials are usually adequate but some jurisdictions require vehicles to be equipped with chains or snow tires with studs.
  • Keep in your vehicle: - A windshield scraper and small broom - A small sack of sand for generating traction under wheels and a set of tire chains or traction mats - Matches in a waterproof container - A brightly colored (preferably red) cloth to tie to the antenna - An emergency supply kit, including warm clothing.
  • Keep your vehicle’s gas tank full so you can leave right away in an emergency and keep the fuel line from freezing.
  • Keep a supply of non-clumping kitty litter to make walkways and steps less slippery.
  • Service snow removal equipment before the winter storm season and maintain it in good working order.
  • Keep handy a warm coat, gloves or mittens, hat, water-resistant boots, and extra blankets and warm clothing for each member of the household.

How to Prepare for a Winter Storm - Part 2

3/7/2022 (Permalink)

Protecting your pets & animals

  • Bring your companion animals indoors. - Ensure that you have supplies for clean-up for your companion animals, particularly if they are used to eliminating outdoors (large plastic bags, paper towels, and extra cat litter).

  • Create a place where your other animals can be comfortable in severe winter weather:  - Horses and livestock should have a shelter where they can be protected from wind, snow, ice, and rain. - Grazing animals should have access to a protected supply of food and non-frozen water.
  • Be aware of the potential for flooding when snow and ice melt and be sure that your animals have access to high ground that is not impeded by fencing or other barriers. You may not be able to get to them in time to relocate them in the event of flooding. - Ensure that any outbuildings that house or shelter animals can withstand wind and heavy snow and ice- Install snow fences in rural areas to reduce drifting snow on roads and paths, which could block access to homes, barns, animal feed, and water.

5 Steps to Minimize Mold Risk During Prolonged Shutdown

3/7/2022 (Permalink)

5 Steps to Minimize Mold Risk During and After a Prolonged Shutdown

  1. Maintain indoor humidity as low as possible, not exceeding 50%, as measured with a humidity meter. Building managers may consider continuous monitoring of indoor humidity using a digital hygrometer, ideally more than once daily, to minimize the need to access the building.
  2. After a prolonged shutdown and before occupants return, buildings should be assessed for mold and excess moisture.
  3. After an assessment has confirmed that mold and moisture are not detected, OR after remediation has been completed, a building HVAC system that has not been active during a prolonged shutdown should be operated for at least 48 to 72 hours (known as a “flush out” period) before occupants return.
  4. After a building is reopened and occupied, routine (e.g., weekly) checks of the HVAC system are recommended to ensure operating efficiency.
  5. If no routine HVAC operation and maintenance program are in place for the building, one should be developed and implemented.

Source: CDC

Eastern Main Line / Bala Cynwyd Smoke and Soot Cleanup

2/11/2022 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Eastern Main Line / Bala Cynwyd will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

#1 in Storm and Flood Damage

2/4/2022 (Permalink)

Flooding is a coast-to-coast threat to the United States and its territories in all months of the year. Flooding typically occurs when prolonged rain falls over several days, when intense rain falls over a short period of time, or when an ice or debris jam causes a river or stream to overflow into local neighborhoods  Flooding can also result from the failure of a water control structure, such as a levee or dam. The most common cause of the flooding is water due to rain and/or snowmelt that accumulates faster than soils can absorb it or rivers can carry it away. Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding. Below are the most common flood hazards to impact the United States:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash
  • Dam Breaks/Levee Failure

Our Water Damage Restoration Process

Every water damage situation is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Have Storm or Flood Damage?

Call Us Today (610) - 667 -9080

Why Choose SERVPRO of Eastern Main Line / Bala Cynwyd?

We're Faster to Any Size Disaster

We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Eastern Main Line / Bala Cynwyd has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,700 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

SERVPRO's Veteran Initiative

2/4/2022 (Permalink)

In early 2021 SERVPRO announced a new initiative called “driven to serve”. This initiative is designed to provide returning veterans with employment. This was a renewed effort on SERVPRO’s behalf to help the more than 225,000 veterans who are discharged from the United States military annually. SERVPRO set a goal of hiring 1,000 returning veterans by 2022.

SERVPRO has always valued employing service members. In fact, on November 10, 2020, the U.S. Secretary of Labor, Eugene Scalia, recognized SERVPRO Industries, LLC as one of the 675 recipients of the “2020 HIRE Vets Medallion Award’’ during an award ceremony at the U.S. Department of Labor. SERVPRO earned the Gold Award after applying earlier this year. The Honoring Investments in Recruiting and Employing American Military Veterans Act (HIRE Vets Act) Medallion Program is the only federal award program that recognizes job creators who successfully recruit, hire, and retain veterans.

I am proud to work for a nationally recognized franchise that values those who served our country and sacrificed so much for us. SERVPRO recognizes the importance of this “driven to serve’’ initiative. We understand how challenging it can be for some veterans to integrate back into the workforce. That is why we have decided to help in this effort. Please don't hesitate to reach out to us directly if you or someone you know has served and is looking for employment.

Why Choose SERVPRO?

2/4/2022 (Permalink)

Why SERVPRO?

Residents in Eastern Main Line can rest assured that the SERVPRO of Eastern Main Line's Professionals will understand your situation. Our goal is to provide a premium service experience from start to finish on every claim you send our way.

SERVPRO Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is our SERVPRO Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage. We also understand the importance of having a production team that can comfort homeowners and business owners in their time of need.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Professionals make sure pretesting is completed on every loss to determine restorability. We are able to get results fairly quickly in most circumstances.

Claims Inventory Service

SERVPRO Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, creating a well-documented and well-organized file for every claim.

  • A Complete Electronic Job File
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • Online Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A Customer Care Center to achieve prompt handling of the claim
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • Insurance requirements
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

SERVPRO Professional's job is to perform premium service and report to you quickly. We know your job is to interpret the policy and adjust the claim, and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours.

Commercial COVID-19 Cleaning

2/3/2022 (Permalink)

Coronavirus, or COVID-19, has changed every faction of our lives. Businesses around the country are being forced to keep up with ever-changing CDC guidelines. Many businesses have hired SERVPRO for both preventative cleaning and disinfection and cleaning for confirmed cases.

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.  These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well as the following suggestions:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/classrooms
  • Offices
  • Retail spaces
  • Water Fountains
  • Shelving and racks
  • Sales counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar type organisms to SARS-Cov-2.

SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-Cov-2 on hard, non-porous surfaces.  In addition, SERVPROXIDE Currently has dozens of EPA- approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. Coli, Salmonella, Rotavirus, Swine flu (H1N1), and more.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE.

Whether your business has a confirmed case or you are looking to prevent any future cases, SERVPRO has you covered when it comes to commercial COVID-19 cleaning.